COD Shield

Verify before you dispatch.

Reduce fake orders and save on return costs. See which COD orders are verified, awaiting confirmation, or cancelled — all in one place.

Verify real customers

Confirm orders before shipping.

Fewer cancellations

Save time and delivery charges.

All in one dashboard

Clear status and easy actions.

Ship with confidence.

Sellivo COD Shield dashboard showing verification status and order actions

How it works

A clear verification step inside your COD workflow.

Send verification

Open the customer chat with a prefilled verification message and secure link.

See the result

The order shows Verified, Awaiting Verification, or Cancelled by Customer.

Keep fulfillment separate

Verification does not replace packing, dispatch, delivery, returns, or cancellation status.

Seller control

Useful signals without inventing a fraud score.

COD Shield records the verification outcome. The seller still decides how to proceed with the order.

Manually verify an order when needed.

See whether the customer viewed the verification link as a separate signal.

Restore a customer-cancelled order to Awaiting Verification when appropriate.

Put a clear verification step before COD fulfillment.

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